Privacy Policy

Effective Date: 8th December 2025

Privacy Policy

Wobble Strength & Balance Ltd (“Wobble”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Wobble mobile application, website, and related services.

1. Who We Are (Data Controller)

Wobble Strength & Balance Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

📧 enquiries@wobblebalance.com

We are the data controller for your personal data.

Wobble Strength & Balance Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

2. Data Protection Officer (DPO)

Wobble has appointed a Data Protection Officer responsible for overseeing data protection and privacy matters.

Data Protection Officer:
Ruaridh Aitken
📧 enquiries@wobblebalance.com
📮 Wobble Strength & Balance Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

You may contact the Data Protection Officer regarding any questions, concerns, or requests relating to your personal data.

3. What Data We Collect

We collect only the minimum data necessary to provide and operate the Wobble service, in line with data minimisation principles.

Mandatory account data

  • First name and surname

  • Email address

Optional profile and onboarding data

  • Age range (not exact date of birth)

  • Profile picture (optional)

  • Country or general location (optional)

  • Reason for downloading or using Wobble (optional free-text response)

Assessment and wellness data

  • Results and responses from balance and strength assessments

  • General exercise or activity data you choose to enter

Some of this information may relate to your physical health or wellbeing, depending on what you choose to share.

Technical and usage data

  • IP address

  • Device type and operating system

  • App usage data (e.g. session duration, features used)

  • Crash logs and performance diagnostics

4. How We Use Your Data

We use your data to:

  • Create and manage your Wobble account

  • Deliver balance and strength sessions based on assessment results

  • Store and display your assessment outcomes and progress

  • Send service-related notifications only, such as:

    • assessment reminders

    • functional or operational app updates

  • Monitor performance and improve app quality

  • Ensure platform security and prevent misuse

  • Meet legal and regulatory obligations

✅ Wobble does not use personal data for advertising or promotional marketing.
All emails and notifications are strictly service-related.

5. Legal Bases for Processing

We process personal data under the following lawful bases:

  • Performance of a contract – to provide access to the Wobble app

  • Consent – for optional inputs and any data that may relate to health or wellbeing

  • Legal obligation – where required by applicable law

  • Legitimate interests – to improve the service, maintain security, and prevent fraud

6. Data Relating to Health or Wellbeing

Some data collected by Wobble — such as assessment results or optional onboarding responses — may relate to your physical health or wellbeing, depending on what you choose to provide.

  • This data is processed only with your explicit consent

  • You may withdraw your consent at any time by:

    • deleting your account via Home → Manage Account → Delete Account, or

    • contacting us at enquiries@wobblebalance.com, or

    • contacting the Data Protection Officer

When an account is deleted, all associated personal data is permanently deleted from our Supabase backend, unless retention is required by law.

7. Data Sharing

We do not sell personal data.

We only share personal data where necessary and solely for the purposes described in this policy, including with:

  • Service providers, such as:

    • Supabase (secure database and backend infrastructure)

    • App authentication and performance monitoring services

    • Payment processors (Apple, Google, Stripe — Wobble does not store card details)

  • Legal or regulatory authorities, where required by law

  • Business transfers, if Wobble undergoes a merger, acquisition, or asset sale

Your data is not shared for any other purposes.

8. Data Storage & Security

Personal data is stored using Supabase, a secure cloud-based backend service.

  • Data is encrypted in transit using industry-standard SSL/TLS encryption

  • Access to data is restricted to authorised personnel

  • Appropriate technical and organisational security measures are in place

9. International Use & Transfers

Wobble is available internationally, including in the United States.

Where personal data is processed outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Wobble service

  • Meet legal or regulatory obligations

  • Resolve disputes

Data is securely deleted or anonymised when no longer required.

11. Your Rights (UK & EU Users)

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

We aim to respond to all rights requests within one month.

12. Children

Wobble is intended for users aged 18 years and over only.

If you believe a child has accessed Wobble and provided personal data without appropriate consent, please contact:

📧 enquiries@wobblebalance.com
(Attention: Data Protection Officer)

13. Cookies & Analytics

Cookies and similar technologies are used on the Wobble website only to support essential functionality, performance monitoring, and analytics.

The Wobble mobile application does not use cookies.

The app uses secure authentication tokens and technical identifiers required for core functionality; these are not cookies and are not accessible by third-party websites.

Further information is available in our Cookie Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available at wobblebalance.com/privacy, with the effective date shown.

15. Contact Us

For privacy-related enquiries or to exercise your data rights:

📧 enquiries@wobblebalance.com

Wobble Strength & Balance Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

We aim to respond to general privacy and data protection enquiries within 5 working days.

UK and EU users also have the right to contact the Information Commissioner’s Office (ICO).