Privacy Policy

Last updated: October 17th, 2025

Effective Date: 31st October 2025

Wobble Strength & Balance Ltd (“Wobble”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Wobble app, website, and related services.


1. Who We Are


Wobble Strength & Balance Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
UNITED KINGDOM

📧 enquiries@wobblebalance.com

We are the data controller for your personal data under UK and EU law.


2. What Data We Collect

We may collect the following information:

  • Account information: name, email address, password.

  • Payment information: billing details processed securely by Apple, Google, or Stripe (we do not store full card details).

  • Usage information: how you interact with the app (session times, features used).

  • Assessment responses: answers you provide during self-guided balance and strength assessments.

  • Health-related data: information you share about your exercise, balance, or mobility (this is “special category data” under GDPR).

  • Device information: IP address, device type, operating system, crash logs.

  • Marketing preferences: your choices about receiving updates and offers.


3. How We Use Your Data

We use your information to:

  • Provide and personalise the Wobble app.

  • Process subscriptions and payments.

  • Track your progress and app engagement.

  • Improve and develop Wobble’s features.

  • Use anonymised and aggregated data for research and development (see Section 4).

  • Send you important service updates.

  • Send marketing communications (only with your consent).

  • Comply with legal obligations.


4. Research and Development

  • We may use anonymised or aggregated data (data that cannot identify you personally) to carry out research into balance, strength, mobility, and related health outcomes.

  • This research may be used to improve Wobble, support academic studies, or inform publications.

  • If we ever wish to use your personal or identifiable data in research, we will ask for your explicit consent first.


5. Legal Bases for Processing (UK/EU GDPR)

We process your data under these legal bases:

  • Contract: to provide Wobble to you.

  • Consent: for health-related data, research participation (if personal), marketing, and optional features.

  • Legal obligation: to meet financial, tax, and regulatory duties.

  • Legitimate interests: to improve our services and prevent fraud (balanced against your rights).


6. Special Category (Health) Data

Some data you provide may relate to your health.

  • We only process this with your explicit consent.

  • You can withdraw consent anytime via in-app settings or by contacting us.


7. Sharing Your Data

We may share your information with:

  • Service providers: cloud hosting (e.g. Supabase), analytics, payment processors (Apple, Google, Stripe).

  • Regulators or legal authorities: where required by law.

  • Business transfers: if Wobble is sold or merged.

We do not sell your data to third parties.


8. International Transfers

Your data may be processed outside the UK or EU.
Where this happens, we ensure safeguards such as Standard Contractual Clauses or equivalent protections are in place.


9. Retention

We keep your personal data only as long as necessary to:

  • Provide Wobble to you.

  • Meet legal, tax, or regulatory requirements.

  • Resolve disputes.

When no longer needed, data is securely deleted or anonymised.


10. Your Rights (UK/EU)

Under UK/EU GDPR you have the right to:

  • Access your data.

  • Correct inaccurate data.

  • Delete your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Data portability (get a copy in a structured format).

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with your data protection authority.


11. Your Rights (California CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it.

  • Request access to your data.

  • Request deletion of your data.

  • Opt out of “sale” or “sharing” of personal data (we do not sell your data).

  • Non-discrimination for exercising your rights.


12. Children

Wobble is only for users 18 years and older. We do not knowingly collect data from children.


13. Security

We use appropriate technical and organisational measures to protect your data.
No system is completely secure, but we take steps to reduce risk of loss, misuse, or unauthorised access.


14. Marketing & Communications

  • We only send marketing emails if you have opted in.

  • You can unsubscribe at any time using the link in our emails or in your account settings.


15. Cookies & Analytics

Our website and app may use cookies or similar technologies to improve user experience and analyse performance. See our Cookie Notice [link] for more details.


16. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be at wobblebalance.com/privacy, with the Effective Date shown. If we make material changes, we will notify you.


17. Contact Us

If you have questions or wish to exercise your rights:
📧 enquiries@wobblebalance.com

Wobble Strength & Balance Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
UNITED KINGDOM

If you are in the UK/EU, you also have the right to contact the ICO (UK Information Commissioner’s Office) or your local data protection authority.