Effective date: 28th September 2026

1. About Us

Wobble Strength & Balance Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

📧 enquiries@wobblebalance.com

Wobble Strength & Balance Ltd (“Wobble”, “we”, “our”, or “us”) provides a digital strength and balance exercise application.

2. Eligibility & Safety Requirements

To use Wobble, you confirm that:

• You are 18 years of age or older.

• You can stand up from a seated position and sit down again without hands-on assistance, and can stand unaided for short periods.

• You will exercise in a clear, safe environment, with a stable chair or support nearby.

• You are not aware of any medical reason why you should avoid strength or balance exercise.

If you cannot meet these conditions, you must not use Wobble.

These eligibility statements are provided to support safe use of the app and do not replace advice from a healthcare professional.

3. Nature of Content – No Medical Advice

Wobble provides general physiotherapy-led exercise education and guidance.

• Content does not constitute medical advice, diagnosis, treatment, or prescription.

• Use of Wobble does not create a physiotherapist–patient or healthcare provider relationship between you and Wobble, Niamh Buttle, or any contributor.

• The in-app assessment is self-guided and educational. We do not observe, verify, or clinically assess your movements or performance.

Exercises may not be suitable for everyone. Always consult a qualified healthcare professional before starting a new exercise programme.

Stop exercising immediately if you experience pain, dizziness, chest pain, or feel unwell.

If the dashboard shows improvement or worsening of self-reported assessments, this is not a diagnosis, risk score or clinical decision.

4. Exercise Risks

By using Wobble, you acknowledge that:

• Exercise carries inherent risks, including falls, strains, sprains, dizziness, or other injury.

• More serious injury or medical events, while uncommon, can occur.

• You take responsibility for your participation and agree to stop if you feel unsafe or unwell.

Nothing in this section limits your statutory consumer rights.

5. No Emergency Service

Wobble is not monitored and is not a substitute for emergency care.

In an emergency, call 999 (UK) or your local emergency number.

6. Access, purchases and cancellations

Wobble may be accessed through:

A. Mobile app purchases (Apple App Store / Google Play Store)

• Subscriptions may be offered on a monthly or annual basis via Apple or Google.

• Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date.

• Free trials (where offered) convert to paid subscriptions unless cancelled before the trial ends.

How to cancel app subscriptions:

• Apple: Apple ID → Subscriptions

• Google: Google Play → Subscriptions

Refunds are handled according to Apple’s or Google’s policies and your statutory rights.

B. Website purchases (Stripe checkout)

• Purchases made via wobblebalance.com are one-off payments and do not auto-renew.

• Access periods, pricing, and what is included are clearly displayed at the point of purchase.

If required by law (for example under UK/EU digital content rules), you may have a 14-day right to cancel, unless you consent to immediate access to the digital content.

C. Organisation-provided access

A place on Wobble may be paid for by an organisation, for example an NHS team, council or similar organisation, rather than by you. How long you can use the app is set by that organisation’s programme. When that period ends, app access locks. This is not the same as deleting your account.

Organisation places are not App Store auto-renewing subscriptions. Cancellation or refund for those places is through the organisation or by emailing us, not through Apple or Google, unless you also bought a separate store subscription.

7. Organisation dashboard and named reporting

If an organisation provides your place, authorised staff can see anonymous group totals for the programme. They see your name and individual progress only if you give a separate yes to named reporting. Saying no still gives you the app.

You can withdraw named reporting later in app Settings, or by emailing enquiries@wobblebalance.com. This is not the same as deleting your account.

Full detail is in the Privacy Policy.

8. User responsibilities

You agree to:

• Use Wobble for personal, non-commercial purposes only.

• Follow all safety guidance provided in the app.

• Not share your account or misrepresent your health status.

• Stop exercising if you feel unwell, unsafe, or in pain.

• Do not share your sign-in or invitation link. Organisation staff must not share portal login or named lists outside their role.

9. Intellectual property

All videos, text, graphics, trademarks, and logos are owned by Wobble or its licensors.

You are granted a personal, non-exclusive, non-transferable, revocable licence to use the app.

You must not copy, distribute, or create derivative works without written permission.

10. Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be excluded by law

Subject to this, Wobble is not responsible for indirect loss, economic loss, misuse of the app, or failure to follow safety guidance.

Nothing in these Terms affects your statutory rights.

11. No warranties

We make no guarantees regarding:

• Accuracy or completeness of content

• Uninterrupted or error-free access

• Fitness for your personal expectations or outcomes

12. Affiliates

Some links may be affiliate links, meaning we may earn a commission if you purchase through them.

Affiliate relationships do not influence recommendations and do not imply regulatory endorsement.

13. Data protection

We process personal data in accordance with our Privacy Policy.

Some data (such as assessment results or optional onboarding inputs) may relate to physical health or wellbeing and may be classed as special category data under UK/EU GDPR. Where required, we rely on explicit consent.

You can withdraw named-reporting consent without deleting your account in Settings or by emailing enquiries@wobblebalance.com. You can also request account deletion or erasure as set out in the Privacy Policy. We do not automatically delete accounts when an organisation-funded access period ends.

14. International users

These Terms are governed by the law of England and Wales.

Nothing in these Terms limits mandatory consumer protections that apply in your country of residence.

You may not use Wobble where prohibited by applicable law.

15. Changes

We may update features or these Terms to improve safety, compliance, or performance.

Material changes affecting paid access will be communicated. Updated Terms will be published at wobblebalance.com/terms with a new Effective Date.

Continued use of Wobble means you accept the updated Terms.

16. Contact us
We aim to respond to general enquiries within 2–5 working days.

📧 enquiries@wobblebalance.com

Wobble Strength & Balance Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom